Making changes to your airline booking can be a hassle, but ANA aims to make the process as smooth as possible. Whether you need to modify your flight details, add services to your reservation, or request a refund, ANA offers self-service options to manage your booking with ease. In this article, we’ll explore the various ways you can take control of your ANA reservation.
Modify Flight Details
If your travel plans change after booking your flight, you may need to Modify Flight Details like your departure date, flight numbers, or destination. Instead of calling ANA to make these modifications, you can handle them yourself online in just a few clicks.
To change your flight details, visit the ANA Manage Booking page and enter your reservation code. Here you’ll be able to switch to alternate ANA or partner flights on the same route, choose new departure and return dates/times, update passenger details, and make other common changes to your itinerary. The modified flight details tool allows you to explore your options and complete the process digitally in a few simple steps.
Add Services to Your Booking
Along with altering your core flight itinerary, you may want to customize your trip by adding ancillary services to your reservation. This includes options like:
Upgrading to a premium economy or business class seat
Reserving an ANA Mileage Club award ticket
Pre-paying for extra baggage
Booking lounge access
Ordering special meals
Arranging transportation to/from the airport
Purchasing travel insurance
Most of these add-ons can be purchased directly on the Manage Booking site after entering your reservation code. Adjusting your booking to include customized services allows you to plan the perfect ANA trip.
Request a Refund
Sometimes, despite your best efforts, you need to cancel your ANA flight. When this happens, you can request a refund for the unused portion of your booking right on the Manage Booking portal.
ANA's online refund tool allows you to instantly check your fare rules and submit your request digitally. As long as you meet the eligibility requirements outlined in ANA's policies, you can typically expect an airline credit or money back in your original form of payment. Checking on the status of your refund is also simple to do through the self-service booking manager.
ANA Manage Booking
The ANA Manage Booking portal clearly outlines your reservation details while giving you the power to make real-time changes with just a few clicks. Whether you need to modify flight info, add special services, or request a refund, ANA's self-service options help you seamlessly address updates to your plans. Managing your booking directly through the user-friendly site makes trip planning less stressful.
