1. Know What You Need First
Before you call any company, take a little time to understand what kind of epoxy flooring you actually need.
Do you want a glossy finish for your garage? Or maybe a non-slip surface for a commercial kitchen? Each type of epoxy floor has its own purpose.
For example:
Metallic epoxy floors look modern and stylish.
Quartz or flake systems are strong and good for heavy use.
Self-leveling epoxy is perfect for uneven concrete.
Once you know your needs, you’ll be better prepared to explain your project clearly to the company. That makes it easier for them to give you the right advice and a fair quote.
2. Look for Local Experience
Always try to choose a local epoxy flooring company with proven experience in your area. Local companies know the local weather, materials, and concrete conditions, which makes a big difference in how your floor performs over time.
For example, here in Kingston, Ontario, temperature changes can affect how epoxy cures. An experienced epoxy flooring company understands that and uses the right materials and techniques for strong, long-lasting results.
Also, a local company can respond faster if you ever need repairs or touch-ups later.
Don’t hesitate to ask how long they’ve been in business or how many floors they’ve done nearby. Experience really matters when it comes to epoxy flooring.
3. Check Their Portfolio
A good epoxy flooring company should have plenty of photos and examples of past work.
Look at their website or ask to see a gallery. You’ll quickly see if they have the kind of style and quality you want.
Pay attention to:
The smoothness of the surface
The shine and finish
The quality around edges and corners
If possible, ask for local references so you can visit a finished job in person. Seeing real work with your own eyes builds trust and helps you know what to expect.
4. Ask About Materials and Process
Not all epoxy is the same. The quality of materials can make a big difference in how long your floor lasts.
Ask the company what brand of epoxy they use and how they apply it.
Professional epoxy installers usually follow a clear process:
Deep cleaning and grinding the concrete
Repairing cracks and uneven spots
Applying primer and epoxy layers
Sealing the surface for protection
If a company skips steps or seems unsure about their process, that’s a red flag. A trustworthy epoxy flooring company will gladly explain how they work.
5. Read Reviews and Ratings
Before making your final choice, check online reviews. Sites like Google, Yelp, and Facebook can give you honest feedback from real customers.
Look for reviews that mention:
Professional attitude
On-time completion
Clean work area
Long-lasting results
Every company has a few mixed reviews, but if you see repeated complaints about poor quality or missed deadlines, that’s a warning sign.
A strong reputation means the company values customer satisfaction — and that’s exactly what you want.
6. Compare Quotes (But Don’t Just Pick the Cheapest)
It’s smart to compare a few quotes, but don’t automatically choose the cheapest option. Sometimes, a low price means low-quality materials or poor workmanship.
Instead, look at the full picture:
What materials are they using?
How thick is the epoxy layer?
Do they offer a warranty?
It’s better to pay a bit more for quality work that lasts years rather than fixing problems later.
Ask for a detailed written quote so everything is clear — no hidden costs, no surprises.
7. Make Sure They’re Licensed and Insured
Professional epoxy companies should have proper business licenses and insurance.
Why does that matter? Because it protects you. If something goes wrong or an accident happens during the project, you won’t be held responsible.
Always ask for proof of insurance before work begins. A good company will show it without hesitation.
8. Communication Is Key
Good communication makes a big difference in any project.
A reliable epoxy flooring company will answer your calls, explain timelines, and keep you updated. If they take days to reply or avoid clear answers, that’s not a good sign.
During your first meeting, pay attention to how they talk about your project. Do they listen to your ideas? Do they explain things in simple terms?
The best companies make sure you feel comfortable and informed every step of the way.
9. Look for a Warranty
A solid warranty shows that the company stands behind their work.
Ask what kind of warranty they offer on both materials and labor. Most reputable epoxy companies provide at least a few years of coverage.
A warranty gives you peace of mind — if something goes wrong later, they’ll fix it.
If a company doesn’t offer any warranty at all, that’s a big red flag.
10. Ask for Maintenance Tips
Once your new epoxy floor is installed, you’ll want to keep it looking great for years.
Ask the company for simple maintenance advice. Usually, it’s pretty easy:
Clean with mild soap and water
Avoid strong chemicals
Use soft mops instead of hard brushes
A good company will gladly share these tips with you. It shows they care about your long-term satisfaction, not just the sale.
Why Choosing the Right Epoxy Flooring Company Matters
Your floor isn’t just another surface — it’s an investment. The right epoxy flooring company can give you a floor that’s beautiful, strong, and lasts for many years.
On the other hand, the wrong choice can lead to peeling, cracking, or fading in just a few months.
By taking your time, asking the right questions, and checking credentials, you’ll avoid headaches and end up with a floor you’ll love.
Final Thoughts
Epoxy flooring is one of the best ways to upgrade any space — garage, basement, showroom, or warehouse. It’s strong, glossy, and easy to clean.
But great results only come from skilled hands. So, choose your epoxy flooring company wisely.
Look for experience, quality materials, good communication, and positive reviews. These are the things that separate professionals from amateurs.
If you follow the steps above, you’ll find a company that delivers the perfect finish — one that looks amazing and lasts for years to come.
Frequently Asked Questions (FAQs)
1. How long does epoxy flooring last?
A good epoxy floor can last 10 to 20 years, depending on the use and how well it’s maintained. Commercial spaces may need touch-ups sooner due to heavy traffic.
2. How long does the installation take?
Most epoxy floors take 2 to 3 days to complete, including preparation, coating, and curing time. Larger areas might take longer.
3. Can epoxy floors be slippery?
Epoxy can be slippery when wet, but installers can add a non-slip additive to make the surface safer. Always ask for that option if needed.
4. How do I clean an epoxy floor?
Use a mild cleaner and warm water. Avoid harsh chemicals and rough brushes. Regular sweeping and mopping keep it shiny and clean.
5. Can epoxy be applied over old concrete?
Yes, but the concrete must be properly cleaned, repaired, and prepped first. A professional company will grind and seal the surface before applying epoxy.