QuickBooks Error 6190 is a common issue that occurs when a company file is inaccessible due to a mismatch between the transaction log file (.TLG) and the company file (.QBW). This error often appears alongside QuickBooks Error Code 6190, 816, preventing users from opening their company file. If not resolved, it can disrupt accounting tasks and business operations.

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Causes of QuickBooks Error 6190

Understanding the reasons behind the error can help in resolving it effectively. Some common causes include:

• A mismatch between the .TLG and .QBW file, leading to file access issues.
• The company file is being accessed in single-user mode on multiple devices.
• Corrupt or damaged QuickBooks company files preventing smooth operation.
• Network connectivity issues affecting file access on a shared system.

Solutions to Fix QuickBooks Error 6190

Follow these troubleshooting steps to resolve QuickBooks Error Code 6190, 816 and regain access to your company file.

1. Use QuickBooks File Doctor

The QuickBooks File Doctor tool helps fix company file errors.

1. Download and install QuickBooks Tool Hub from Intuit’s website.
2. Open QuickBooks Tool Hub and go to Company File Issues.
3. Click Run QuickBooks File Doctor and select your company file.
4. Let the tool scan and repair any issues.

2. Check for Single-User Mode Conflicts

If multiple users try to access the file in single-user mode, errors may occur.

1. Close QuickBooks on all devices.
2. Restart the server and reopen QuickBooks in multi-user mode.
3. Try accessing the company file again.

3. Rename the .TLG and .ND Files

Renaming these files can resolve discrepancies between file versions.

1. Open the QuickBooks company file location.
2. Locate files with .TLG and .ND extensions.
3. Right-click and rename them by adding “.old” at the end (e.g., CompanyFile.qbw.tlg.old).
4. Restart QuickBooks and check if the error is resolved.

4. Verify and Rebuild Company File Data

Using QuickBooks’ built-in Verify and Rebuild tool can fix data corruption.

1. Open QuickBooks and go to File > Utilities > Verify Data.
2. If an issue is found, go to File > Utilities > Rebuild Data.
3. Follow the prompts to repair the file.

Conclusion

QuickBooks Error 6190 can be frustrating, but it can be resolved with the right troubleshooting steps. Using QuickBooks File Doctor, checking multi-user settings, and renaming .TLG and .ND files are effective solutions. Follow these steps to restore access to your QuickBooks company file and ensure smooth business operations.

Also Read: QuickBooks Error H202