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The enterprise communication and collaboration market research report provides an executive-level overview of the current C&C market worldwide, with detailed forecasts of key indicators up to 2026. Published annually, the global enterprise C&C market report provides a detailed analysis of the near-term opportunities, competitive dynamics, and evolution of demand by product/service type and verticals across the large enterprise and micro, small & medium enterprise (MSME) markets, as well as a review of key C&C market trends as well as the technological developments that are shaping the C&C landscape.

Communication and Collaboration Services Represents the Largest Contributor to the Total C&C Market Value

C&C services will be the largest market segment, by revenue opportunity through 2021-2026. With enterprises gradually embracing hybrid business strategy it has become necessary for them to unify various communication components for facilitating cross-functional and effective communication. Further, increase in dependency of enterprises on cloud-based C&C, Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaas) as the number of workers working from home grows, is one of the major factors driving growth in this segment.